Frequently Asked Questions
Everything you need to know about your gear and your order.
What exactly is a Kula Cloth®?
The Kula Cloth® is the first technically advanced antimicrobial pee cloth for anyone who squats when they pee. It is designed for hiking, backpacking, camping, or any adventure where toilet paper is impractical or environmentally unfriendly.
How do I wash and care for my Kula?
For daily use on the trail, simply rinse with water and hang to dry. For a deeper clean, you can machine wash it with your regular laundry using eco-friendly detergent. Avoid using fabric softener or bleach, as these can damage the antimicrobial properties.
Is the Kula Cloth® hygienic?
Yes! The black 'dimpled' side of the Kula is made from advanced silver-infused antimicrobial fabric that is specifically designed to inhibit the growth of bacteria and odors.
How long will it take for my order to ship?
Standard orders typically process within 2-3 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 2-4 weeks depending on the destination and customs processing.
What is your return policy?
Due to the hygienic nature of our products, we cannot accept returns on used items. However, if your product is defective or you are unhappy with your purchase, please contact us within 30 days and we will make it right.
Do you offer international shipping?
Yes, we ship Kula Cloths worldwide! Please note that international customers are responsible for any customs fees, duties, or taxes incurred upon delivery to their specific country.